What is the typical cost of using a Vietnam sourcing agent?
Our sourcing agency fee is typically 5-8% of the FOB order value, depending on order complexity and volume. This covers factory sourcing, verification, negotiation, QC inspections, and logistics coordination. For quality control only, our inspectors charge $180-280 USD per day. There are no hidden fees — we provide transparent pricing upfront before you commit.
How long does it take to find a supplier in Vietnam?
Initial supplier identification takes 1-2 weeks. Factory visits and verification add another 1-2 weeks. Sample production typically takes 2-4 weeks depending on the product. Total time from initial inquiry to approved sample: 4-8 weeks. Rush services are available for urgent requirements.
What is the minimum order quantity (MOQ) for Vietnam sourcing?
MOQs vary significantly by product category. Furniture: typically 50-100 pieces per design. Textiles: 300-500 pieces per style/color. Handicrafts: 200-500 pieces. Food/agriculture: usually 1 container (18-22 tons). We can often negotiate lower MOQs for first orders to reduce your risk.
Do you handle shipping from Vietnam?
Yes, we provide complete logistics support including factory pickup, export customs clearance, freight booking (ocean or air), documentation (Bill of Lading, Certificate of Origin, packing list), and shipment tracking. We support all standard Incoterms including FOB, CIF, and DDP.
How do you ensure product quality?
We conduct inspections at every production stage: pre-production (raw materials), inline (during manufacturing), and pre-shipment (finished goods). We follow AQL 2.5 international sampling standards and provide detailed reports with photos. If products fail inspection, we work with the factory on corrective actions before shipment.
Can you source any type of product from Vietnam?
Vietnam excels in furniture (solid wood, rattan, bamboo), textiles & garments, handicrafts & ceramics, food & agriculture (coffee, cashew, pepper, rice), packaging materials, and industrial components. If your product category isn't listed, contact us — we likely have factory connections in your sector.
What payment methods are accepted by Vietnamese factories?
Most factories accept: T/T (Telegraphic Transfer) with 30% deposit and 70% before shipment, L/C (Letter of Credit) for large orders, and Trade Assurance through Alibaba for online-sourced suppliers. We advise on the safest payment structure for your specific situation.
Do I need to visit Vietnam to place an order?
No, many of our clients have never visited Vietnam. We act as your local representative — conducting factory visits, attending production meetings, and inspecting products on your behalf. However, we do encourage a first visit if your order exceeds $50,000, as it strengthens the factory relationship.
Do you charge a markup on factory prices?
No. We operate on a transparent agency fee model (5-8% of FOB value), not a markup model. You receive the actual factory quotation, and our service fee is agreed separately. This means you always know exactly what the manufacturer charges versus our sourcing fee.
Who owns the supplier relationship — me or BuyGoodsFromVietnam?
You do. We introduce you to the factory and facilitate the relationship, but the commercial relationship is between you and the manufacturer. If you decide to work with them directly after the initial order, you are free to do so. Many clients choose to keep us involved for ongoing QC and logistics management.
Can you source products with a small MOQ or trial order?
It depends on the product category. For furniture, we can often negotiate trial orders of 20-50 pieces (vs. standard 100+). For textiles, trial runs of 100-200 pieces are sometimes possible. We always try to negotiate a lower first-order MOQ to help new buyers reduce risk.
What happens if a factory fails quality inspection?
If products fail our QC inspection, we do not approve shipment. We work with the factory to identify the root cause, implement corrective actions, and re-inspect. If the factory cannot resolve the issue, we can help you find an alternative supplier. Our goal is to protect your investment — we never ship products that fail inspection.
What happens if the supplier delivers late?
We monitor production schedules weekly and flag delays early. If a delay occurs, we negotiate with the factory for expedited production or partial shipment. For critical timelines, we can arrange air freight for urgent components. We provide regular status updates so you are never surprised.
Can you consolidate products from multiple Vietnamese factories?
Yes, this is a common request. We can source different products from different factories, consolidate them at a warehouse in Vietnam, and ship everything in one container. This reduces your shipping costs significantly compared to multiple small shipments.